Returns & Exchanges

At New Arrivals, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags attached. If your purchase isn't a perfect fit, our streamlined process makes it easy to swap styles or receive a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all designer tags and security seals remain intact to qualify for a refund.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, secure it to the outside of your parcel, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund or ship your new exchange size within 5-7 business days.